Shipping Policy
Processing Times
Please allow 2-3 business days for ready-made pieces to be dispatched.
For made-to-order or custom works and wholesale orders, please allow approximately 2-6 weeks before dispatch.
Shipping Regions
We currently only ship within Australia.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
Fragile Items
As all pieces are handmade ceramics, glass, or delicate works, every item is packaged with extra care.
If your item arrives damaged, please contact us within 3 days of delivery with clear photos of:
the damaged item
the packaging
the shipping label
We will work with you on a replacement or refund where applicable. All orders are carefully packed and shipped from Queensland.

