Privacy Policy

At Ekhaya Clay, we respect your privacy and are committed to protecting your personal information.

When you place an order, submit an enquiry, or interact with our website, we may collect personal information including:

  • your name

  • email address

  • shipping and billing address

  • phone number

  • order details

  • payment information (processed securely through third-party payment providers)

  • browsing information through cookies and analytics tools

This information is used to:

  • process and fulfil orders

  • communicate regarding your purchase

  • provide customer support

  • improve website performance and user experience

  • send marketing communications (only if you have opted in)

We do not sell or share your personal information with third parties except where necessary to operate the business, such as:

  • payment providers

  • shipping carriers

  • website hosting services

  • analytics platforms

You may request access to, correction of, or deletion of your personal information at any time by contacting:

info@ekhayaceramics.com.au

This policy may be updated from time to time to reflect business or legal changes.